Frequently Asked Questions
Orders & Returns
How do I place an Order?
It's very simple, you just select any product(s) that you like by clicking add to cart, once you are done selecting, you go to your cart select checkout, you will then select your preferred payment method then checkout.
How Can I Cancel Or Change My Order?
You can only cancel or change your order when your selected products are on the cart.
Do I need an account to place an order?
Most definitely yes, you need to register as a user to place an order.
How Do I Track My Order?
Once you have completed your order, you will then receive an order number which you will then use together with your email to track your order.
How Can I Return a Product?
Depending on what product it is, you can log a return on the Website within 30 days of delivery to you or collection by you of the unwanted product. After 30 days, you can only return a product if it is defective. For more info please refer to our return policy.
What Shipping Methods Are Available?
All types of shipping methods are available, we ship by size, weight, location and region
Do You Ship Internationally?
Yes we do ship internationally, all you need to do is to add your shipping address.
How Long Will It Take To Get My Package?
It will depend on the distance of your location, however we do or best to make sure the shipped and they arrive as soon as possible.
What Payment Methods Are Accepted?
We accept quite a number of payment methods, almost all online payment methods and our payment are safe and secure.
Is Buying On-Line Safe?
Yes our platform is safe and secure.